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Meet Rob

Meet the humans behind the Complete HQ brand!We caught up with one of our newest team members, Rob, to pick his brains and find out what makes him tick....

Meet Andy

Meet the humans behind the Complete HQ brand!We caught up with our founder Andy to pick his brains and find out what makes him tick....

Why we should all be rebels

Artwork by Fallen Saint. In December 1955, a woman refuses to give up her seat on the bus because she is tired of giving in to a world that doesn't treat people equally. 61 years earlier, a young man from western India sparks a non-violent resistance that eventually frees India from British rule, and in doing so becomes a national icon. In the 90s, an anonymous street artist witnesses riot policemen attack partygoers in Bristol. He draws a large mural depicting the event, kickstarting a mov...

Here's why you should submit your self assessment tax return early this year

It's 11 pm on 31st January, you're sitting at your kitchen table and you're rushing to get your self assessment tax return submitted before the midnight deadline. You've frantically scrabbled together your paperwork along with what receipts you could find and you're desperately making your way through the submission, hoping you won't have too much tax to pay. You're tired, you've just run out of coffee, and what's worse, you're in such a rush that you're pretty sure you've made some careless mis...

3 simple steps to switching from a sole trader to a limited company

Thinking of switching from a sole trader to a limited company? If your self-employed business is booming and you're looking to take that next step, it could be the right time to switch to a limited company structure to support your business as it grows.You might consider switching to a limited company for tax purposes, to look more professional, or to appeal to potential investors. Whilst owning a limited company comes with more responsibility, it also comes with more freedom. As a limited compa...

The Recovery Loan Scheme: what it is and how to apply

As we move into the warmer months and things start to open up again, now is a key time for small businesses. Now is the start of an important transition period where we start to gear up for business post-Covid, with a focus on moving forward and recovering from the disruptions and drawbacks of the past year. With Covid restrictions easing and the opportunity of scaling up operations post-Covid, now is the time for businesses to be focusing on their cash flow. With this in mind, we're starting to...

What we do

We envision a world where accounting services are simple, supportive, and focused on helping businesses achieve their goals. A world where people understand their finances and feel confident and in control to make the right decisions for their business.We're a team of driven individuals who aren't afraid to go against the current. Rebels at heart, we're on a mission to overturn what isn't working in our industry, because we believe businesses deserve better. You deserve better than an accountant...

Why businesses should invest in R&D

When we think of Research & Development, we tend to think of science and tech businesses, but R&D can be found in any industry. R&D is any work that focuses on experimentation and innovation by creating new products, processes, or services or improving existing ones. Have you changed processes to improve efficiency? Have you adopted technology like apps or platforms which you've built or modified yourself? Your business could qualify for R&D.Software development, engineering design, new construc...

How to manage better teams

In a world where remote working is the new default, how do we keep teams moving forward? How do we keep everyone motivated, engaged, and connected? To build the teams of the future, we need a focus on productivity and innovation. We need more collaborative work cultures rooted in flexibility, agility, and purpose.Empowered teams help businesses thrive. Placing values front and centre creates an environment that nurtures innovation and creativity. Teams are more productive, driven, and motivated,...

The Payroll Year Ahead

A new tax year always tends to bring around changes required to keep your payroll up to date with new tax legislation, along with other employment rights for your teams. Here are some key areas to think about in your business. Directors Basic Salary If you are a Director of your own Limited Company and structure your personal income so that it is paid via small salary and topped up with dividends, we'd advise that you increase your salary to £735 per month from April 2021. This level of salary ...

4 apps to grow your business

Using the best software can make or break the overall efficiency of your business. As the past year has shown, having the right tech can be the difference between thriving and folding as a business; between being able to pay your staff and having to close your doors for good.Over the last twelve months, we've seen a surge in tech-led innovation, as companies have adopted digital tools at an unparalleled scale. Businesses have realised the power that lies in technology, embracing change and innov...

How to grow your business

When it comes to running a business, having a clear growth strategy is key in order to survive and thrive. Around 80% of UK businesses fail within their first year, and the average annual rate of business closures stands at around 10.8%. While these stats seem less than encouraging, they also highlight the need to plan for success from the start. Strategy, foresight, and the ability to foresee future problems are what separates the businesses that thrive from the ones that fail.The big...

Our tips for starting a limited company

Thinking of starting a limited company? Whether you're making the leap from a sole trader or starting up an entirely new venture, we've got your back. Here’s our complete guide to starting a new business....

How to steer your business out of the pandemic

The last eleven months have seen a focus on flexibility, innovation, and immediate action. As lockdown rules chop and change, and different rules apply to different sectors, the pandemic has been a time of crisis response and immediate action. Businesses have had to think on their feet and roll with the punches, continuously adapting to change and constraint, with an emphasis on immediacy and the immediate future. But nearly a year into the pandemic, with a vaccine rollout underway, we're starti...

Tax on Cryptocurrency? Yes, unfortunately that is a thing

Given the huge spike in prices of Cryptocurrencies in early 2018, and again now in 2021, along with the growing interest in ICO’s and purchase/sales of various Crypto’s, it’s important to understand the tax position on any profits (or losses….) generated from your Crypto activity. As tax returns for the year ended 5th April 2021 will soon need to be completed, and there were some large sums of money made whilst prices skyrocketed in late 2020/early 2021, a lot of early investors mad...

How to pay yourself as a limited company owner

Recently set up a new limited company? We've got your back. Knowing all the ins and outs of running a great business can be hard, especially when there's so much to get your head around. Starting a business is a really exciting step in your journey, but it also comes with a lot of new roles and responsibilities. Here we're running through the basics of how to pay yourself from your limited company to help you get up and running....

Leading with your values

What do you believe in as a business? Your values are what make you who you are. They help to further your vision and set you apart from the competition. Your values also act as a tool to attract the kinds of people you want to work with, both employees and clients.Having your core values outlined will help you consistently deliver on all aspects of your business, holding you accountable, and providing your team with a blueprint for everything you say and do, as well as what you stand for as a b...

Lockdown 3.0 Business Support

With 2021 starting for businesses in much the same light as 2020 ended, we wanted to provide a reminder of the support that is currently available to businesses to help with the impacts of COVID-19. Much of the below is covering old ground, but it’s really worth reviewing to ensure that your business has claimed all of the support that it is entitled to. Self Employed Income Support Grants (SEISS) As a starter, this is only available to Self Employed Individuals or Partners. If you own a Limit...

Planning for 2021

As 2020 comes to an end, and we start to look towards the new year, now is the perfect time to reflect and take stock of your business. This year has been a time of turbulence, uncertainty and change. We’ve faced a new set of challenges and setbacks as small businesses, some of us fighting the battle to simply survive.  But amidst all of the doom and gloom, it’s important we focus on the positives; to reflect on the past year’s successes and challenges, and how they’ve helped us lea...

4 ways to strengthen your business model

The strongest business models are the ones that provide the most value for their customers. These are the businesses that are leading the way, always looking for innovative ways to streamline operations, cut unnecessary costs and maximise value for customers. They also have the best protection from competitors because their models are the hardest to imitate. Strengthening your business model requires a deep understanding of how your business operates and how it creates value for its clients and ...

Why you should improve your customer service

Our customers are our most valuable asset. Without them, we wouldn’t have a business, we’d just have an idea. Putting customers at the heart of your business will help you build an organisation people want to come to time and again. And when we create amazing experiences, we create happy customers who become ambassadors of our brand. Customers who sing your praises and recommend your products or services to everyone they know. Great experiences also create fiercely loyal customers. As c...

How to improve cash flow during lockdown

With the latest lockdown measures across England, it’s a turbulent time for small businesses. We’re now faced with new and unexpected challenges we need to adapt to in order to thrive. The latest restrictions have thrown us into another few weeks of crisis and uncertainty, but let’s use this time to adapt, take stock and fix the leaks and cracks in our businesses before they get the better of us.  These challenges also create uncertainty around cash flow. The unpredictability of the c...

Building a great team culture

What is a great team culture and how can it help your business thrive? Culture is what sets you apart from the competition. It builds stronger, more adaptable teams and creates fiercely loyal customers.  Every business has a culture, whether they know it or not. A culture is shaped by the shared values, beliefs and behaviours of your team. The best leaders know how to build good cultures that stand the test of time. They understand that a dynamic culture makes their business more attractive...

How to price your products and services

Pricing– it’s something a lot of business owners struggle to get right. It’s part art, part science, and part hit or miss. But when used to your advantage, pricing is a valuable tool for innovating your business model. Innovation creates value for customers, businesses and society. It replaces tired, outmoded models with new, more imaginative solutions to customer needs and problems. Out of crisis often comes opportunity for change. Some of the most successful businesses were born out of t...

Construction Business? You can claim R&D Tax Relief too

If you’re running your own Construction business R&D Tax Relief isn’t something that is going to be on your mind every day. You’ve got long hours, you’re under a lot of pressure and time is precious. It can also be difficult to take a step back and see your day-to-day activities as R&D, not just daily work. That’s where we can help. But what is R&D Tax Relief? R&D tax relief was introduced by the government to incentivise innovation amongst SME UK businesses. Meaning UK companies with...