HOW WE WORK
We don't believe in buzzword services. What do we mean? Take a look at 10 other accountants websites, I bet they're telling you that they're proactive, advisory led, cloud, more than "just accountants", tailoring services, forward thinking.....we could go on.
Yep. We do all of that. We just don't believe in following a trend and using buzzwords to sell our services. Our services do the selling for us. Just ask our clients.
“More common sense, less paperwork.”
~James Davey, jpad Solutions
Who we do it for.
We handle accounts and give business advice to a wide variety of businesses but can definitely say we've nailed it when it comes to a few sectors.
Not just the silicon valley kind, but creatives too. From game developers to software. We're great at supporting businesses that have their model and need help as they grow.
Whether you're a builder or developer, architect or engineer, estate agent or letting agent. Our service model suits this sector well. When you're on site you're not going to be chatting to your accountant. So we've made ourselves available when you are.
Not everyone fits into a neat category. As we tailor our solutions for every client, we've also picked up clients along the way who benefit from that degree of personal attention as their business doesn't fit perfectly into the box that someone has tried to place them into.
Influencers or creator? Streamer or e-sports professional? We offer advise & guidance to fit you.
If you're making the transition from hobby to a full time business, we can help.
What we do.
Those things are at the core of what we do. But we built our service around that core, and made it better. Those services keep you compliant with the law. The rest of our services help your business to thrive.
We use a bunch of tech products to provide the best service to your business.
We use these tools to help your business raise finance, ensure you get paid on time, manage your team, manage your finances and, well, manage us as your accountants.
Believe it or not, accounting technology is rapidly improving and there are now over 800 apps that plug into Xero alone. That's a massive pile to sift through and pick the best for your business. We take that strain away from you so that you can keep your focus where it should be, on growing a profitable business.
What we don’t do.
Things we definitely don’t do.
Want to WhatsApp us? No problem. Want to email? Cool. Facebook messenger? Okie Doke. Just keep it digital!
Nobody likes sitting around waiting weeks for a response to an email. It’s bad enough waiting for days. We’ll aim to get back to you in 24 hours, if not sooner.
The software doesn’t cope with the systems that we use to streamline our processes. If you’re up for migrating to a better software then we’re all ears. We’ve done plenty of migrations. It’ll make your life better and mean we can work together. Everyone’s a winner.
Honesty is always the best policy. So, if we need to say no, we will. If we can’t get something turned around for an unknown deadline, we’ll just tell you.
All of your fees are fixed, agreed in advance and paid by Direct Debit. Nobody likes spending money without knowing about it. We don’t do hourly rates either, it just doesn’t work for anyone.
Running a business is hard enough without an accountant trying to impress you with their knowledge of FRS106 section 7 (that probably doesn’t actually exist). We’re straight talking, and relay things in a way that make sense to everyone. We can’t do anything about our accents though, sorry.
“Clear, concise accountancy advice and end of year preparation with a great response time. I've recommended Complete to several local businesses & will continue to do so.”
~Rob, Parade Antiques
What we cost.
We’re very clear with our pricing. We’ll give you a proposal that breaks it all down simply.
Like any job, the cost will vary depending on what you want. Our monthly fees ordinarily start at £250 per month plus VAT.
For a proper proposal
Complete HQ Ltd
Registered in England & Wales Company No. 11965696
Registered Office - Ground Floor, 2 Bridge Court, Kingsmill Road, Saltash, Cornwall, PL12 6LS
VAT No. 349858928
Telephone - 01752 916033
